You will not see every screen, and that is deliberate. Each person is given a role, and the role decides what they can open. If a colleague has a menu you do not, they hold a different role.
| Role | What this person does |
|---|---|
| Entity submitter | Works at a ministry, assembly, agency or enterprise. Records submissions and answers requests for information, for their own organisation only. |
| Principal spending officer | The senior officer at the entity who attests that a submission is true and complete. Attesting is separate from preparing, and done by a different person. |
| Case officer | At the Office. Receives submissions, checks them for completeness, accepts or returns them, assigns reviewers and watches the clock. |
| Technical reviewer | At the Office. Compares the price against benchmarks, asks the entity questions, and writes a recommendation. |
| Peer reviewer | Reads a colleague’s recommendation and records agreement or dissent. |
| Benchmark custodian | Maintains the library of reference prices every assessment is measured against. |
| Assessment lead | Everything a reviewer does, and publishes benchmark versions into use. |
| Decision officer | Records the decision and issues, suspends or revokes certificates. |
| Administrator | Runs the system: people, roles, statutory parameters, calendars. Deliberately cannot assess or decide anything. |
| Auditor | From the Audit Service. Reads decisions, evidence and the audit trail, and can change nothing at all. |
| Integration operator | Runs and inspects the exchanges with other government systems. |
Why an administrator cannot decide a case
Running the system and exercising its authority are different jobs. Someone who can both grant themselves a role and use it to approve a contract is a single point of failure, and the audit trail would not show it. So the administrator role carries no assessment or decision powers, and nobody can quietly assign themselves one.